Support
SnapFyt is an iOS app that turns any photo into a shopping experience — snap or upload an outfit and we'll surface matching or lookalike items you can buy. This is the support page for the SnapFyt iOS app. See the full FAQ for detailed answers on the lasso, photo handling, iOS support, and how SnapFyt differs from generic reverse image search.
Contact
We typically respond within 1–2 business days.
Frequently asked questions
How do I search for an outfit?
Open the Find tab, then either snap a photo with your camera or pick one from your camera roll. Tap or draw around the item you want to find, choose a category, and SnapFyt returns shoppable matches.
Why didn't it find an exact match?
When the exact item isn't available from a retailer we index, SnapFyt returns the closest lookalikes — same silhouette, color, or vibe — so you can still shop the look. Tagging the item more tightly (a smaller lasso around just the piece you want) usually improves accuracy.
How accurate are prices and stock?
Prices and product links come directly from retailers and can change between when we index them and when you tap through. Always confirm the current price, size, and availability on the retailer's site before buying.
How do I report a wrong or broken result?
On the results screen, use the "How'd we do?" thumbs-down to tell us a result was off — you can add a short note about what was wrong (wrong item, wrong color, dead link, etc.). For anything more detailed, email us at support@snapfyt.com with a screenshot.
Do you store my photos?
Photos you submit are used to run your search and are kept tied to your search history so you can revisit results. We don't sell your photos or use them to train third-party models. Full details are in our Privacy Policy.
How do I delete my account or data?
Open the app, go to Profile → Account, and tap "Delete Account." That permanently removes your account, search history, and uploaded photos. If you can't sign in, email support@snapfyt.com from the address tied to your account and we'll handle it for you.
How do I manage or cancel a subscription?
Apple manages all SnapFyt subscriptions. On your iPhone, open Settings → Apple Account → Subscriptions, choose SnapFyt, and tap Cancel Subscription. You'll keep access until the end of your current billing period.
Which iOS versions are supported?
SnapFyt supports the two most recent major versions of iOS. If you're on an older device and the app won't install or behaves oddly, let us know which iOS version you're on so we can help.